Last Updated: 02 December 2025

Thank you for shopping at Black Raven. We aim to provide fast, reliable, and transparent shipping for all our apparel and fashion products, including T-shirts and hoodies.

1. Shipping Locations

We currently ship only within India.

2. Processing Time

Orders are processed within:

1–2 business days (Monday to Saturday)

Orders placed on Sundays or public holidays will be processed on the next working day.

3. Delivery Time

After your order is processed, delivery usually takes:

3–7 business days (depending on your location)

Major cities may receive orders earlier, while remote areas may take a little longer.

4. Shipping Partners

We work with trusted delivery partners such as:

Delhivery
Blue Dart
India Post
XpressBees
(or equivalent partners depending on service availability)

5. Shipping Charges

Shipping charges are displayed at checkout and depend on:

Your location
Order weight
Promotions or free-shipping offers

Any applicable delivery fees will be shown before you make payment.

6. Order Tracking

Once your order is shipped:

You will receive a tracking link by email or WhatsApp
You can track the progress of your shipment anytime

7. Undeliverable Addresses

We are not responsible for failed deliveries due to:

Incorrect or incomplete address
No response from the customer
Refusal to accept the package

In such cases, reshipping charges may apply.

8. Damaged or Missing Items

If your order arrives damaged or items are missing:

📧 help@blackraven.in
📱 WhatsApp: 7385589804

Please provide photos of the package and the products received.

9. Delivery Delays

While we work with reliable partners, delays can occur due to:

Weather conditions
Festivals / holidays
Remote locations
Operational backlogs by courier services

We appreciate your patience in such cases.

10. Contact Us

For shipping-related questions:

📧 help@blackraven.in
📱 WhatsApp: 7385589804
📍 New Modikhana Camp, Pune 411001, MG Road, India