Last Updated: 02 December 2025

Welcome to Black Raven. By accessing or using our website blackraven.in, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

1. General Information

Business Name: Black Raven
Website: blackraven.in
Contact: help@blackraven.in | WhatsApp: 7385589804
Address: New Modikhana Camp, Pune 411001, MG Road, India

By using our site, you agree to these Terms & Conditions and all applicable laws and regulations. If you do not agree, please do not use this site.

2. Products and Services

Black Raven sells apparels and fashion products, including T-shirts, hoodies, and related clothing items.
All product descriptions, images, and pricing are provided to the best of our knowledge.
Colors, sizes, and styles may vary slightly from the images displayed on the website.

3. Account Registration

Some features may require creating an account.
You are responsible for maintaining the confidentiality of your account credentials.
You must provide accurate and complete information during registration.
Notify us immediately of any unauthorized use of your account.

4. Orders, Payment, and Pricing

Orders are confirmed only after successful payment.
Payments are accepted via Razorpay and Cash on Delivery (if available).
Prices are subject to change without notice, but confirmed orders will be honored at the displayed price at checkout.
Taxes, shipping, and any other fees will be calculated at checkout.

5. Shipping and Delivery

We ship only within India.
Shipping timelines, charges, and delivery methods are described in our Shipping Policy.
Black Raven is not responsible for delays due to courier services, weather, or unforeseen circumstances.

6. Returns, Refunds & Exchanges

Our Return & Refund Policy governs the return, refund, and exchange process.
Customers must follow the return procedure outlined in our policy to be eligible for refunds or exchanges.

7. User Conduct

When using our site, you agree not to:

Violate any applicable laws or regulations
Post harmful, offensive, or false content
Attempt unauthorized access to other accounts or systems
Use our website for commercial purposes without prior approval

8. Intellectual Property

All content on the website, including images, logos, text, and designs, is owned by Black Raven or licensed to us.
You may not reproduce, distribute, or use our intellectual property without our written permission.

9. Limitation of Liability

Black Raven is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
While we strive for accuracy, we do not guarantee that the website is error-free or always available.
Liability for defective products is limited to the replacement or refund as outlined in our Return & Refund Policy.

10. Termination

We reserve the right to terminate or suspend access to our website for violations of these Terms & Conditions.
Termination does not waive any rights or remedies we may have under the law.

11. Changes to Terms

Black Raven may update these Terms & Conditions from time to time.
The updated version will always be posted on the website with the “Last Updated” date.
Continued use of the website after changes constitutes acceptance of the updated Terms.

12. Governing Law

These Terms & Conditions are governed by the laws of India.
Any disputes will be resolved under the jurisdiction of courts in Pune, Maharashtra, India.

13. Contact Us

For questions or concerns regarding these Terms & Conditions:

📧 help@blackraven.in
📱 WhatsApp: 7385589804
📍 New Modikhana Camp, Pune 411001, MG Road, India
🌐 Website: blackraven.in